jdl77 Privacy Policy

1. Information We Collect

jdl77 collects various categories of information from members to ensure the platform operates correctly, securely and in compliance with international licensing requirements. The types of information we collect include:

• Identity Information: Full name, date of birth, MyKad or passport number, and images of identity documents submitted during the account verification process (KYC).
• Contact Information: Email address, mobile phone number, and mailing address where applicable.
• Financial Information: Details of the payment methods used — including Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or cryptocurrency — as well as records of deposits and withdrawals in your account.
• Usage Data: Login records, game history, betting activity, wagers placed and the duration of your sessions on the platform.
• Technical Information: IP address, device type, operating system, web browser used and general location data for security purposes.

2. Purpose of Data Collection and Use

Personal information collected is used exclusively for the following purposes. jdl77 will not use your data outside the scope stated here without prior notice to you:

• Creating and managing your member account on the jdl77 platform.
• Carrying out identity verification procedures (KYC) as required by our international licensing body.
• Processing deposits, withdrawals and all financial transactions initiated by you.
• Providing 24/7 customer support via live chat and email, and resolving any disputes or complaints.
• Sending important notifications related to your account such as transaction confirmations, password changes and security alerts.
• Complying with legal obligations, fraud prevention, anti-money laundering and other illegal activity prevention.
• Evaluating and improving the user experience on the platform based on usage patterns analysed in aggregate.
• Sending promotional information and bonus offers — subject to the communication preferences you have set.

3. Sharing Information with Third Parties

jdl77 does not sell or rent members' personal information to any third party for independent marketing purposes. However, there are limited situations where data sharing is necessary and legitimate from an operational standpoint:

• Payment Service Providers: Processing transactions through Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency platforms requires sharing the minimum necessary information with the relevant payment processors.
• Game Software Providers: Game development companies partnering with jdl77 may receive aggregated data for software improvement purposes. No individual identity data is shared.
• Regulatory Bodies and Law Enforcement: jdl77 will disclose required information if compelled by a court order, regulatory directive or a lawful investigation.
• Fraud Prevention Services: Data may be shared with third-party fraud detection systems to protect the account security of our entire member community.

In all of the above sharing situations, we ensure that the relevant third parties are bound by strict confidentiality agreements and comply with data protection standards equal to or exceeding our own.

4. Data Storage and Security Measures

The security of your data is a priority for jdl77. We implement multiple layers of technical and organisational controls to protect personal information from unauthorised access, loss or destruction:

• 256-bit SSL encryption for all data transmission between your device and our servers.
• Account passwords are stored in hashed form using recognised algorithms, not in plain text.
• Internal access controls ensure that only authorised staff can access user data, and only within the scope of their duties.
• Regular security audits are conducted by independent parties to identify and address system vulnerabilities.
• A 24-hour monitoring system is active to detect suspicious activity on accounts and the platform.

In terms of retention periods, account and transaction records are kept for the duration required by applicable licensing and legal requirements. Once that period has ended and there is no further legal need, data will be securely deleted or anonymised.

5. Cookies and Tracking Technologies

The jdl77 platform uses cookies and equivalent tracking technologies to improve the user experience, analyse website traffic and ensure the platform functions correctly.

• Essential Cookies: Required for login session authentication, security and basic platform functions. These cookies cannot be disabled without affecting the usability of the platform.
• Analytics Cookies: Help us understand how members interact with the platform — the most visited pages, time spent and navigation patterns — for improvement purposes.
• Preference Cookies: Store your chosen settings such as language, display theme and game preferences.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the jdl77 platform.

6. Your Rights as a User

As a jdl77 member, you have the following rights regarding your personal data. Requests to exercise any of these rights may be submitted to our support team at any time:

7. Amendments to This Privacy Policy

jdl77 reserves the right to amend, update or improve this Privacy Policy from time to time to reflect changes in operational practices, licensing requirements or applicable laws. When significant amendments are made, we will:

• Display the latest updated version of the Privacy Policy on this page with a new effective date.
• Send a notification to the registered email address if the amendment materially affects how your data is processed.
• Display a notice on the main page of the platform for a suitable period after the amendment takes effect.

Continued use of the jdl77 platform after the effective date of any amendment is considered your acceptance of the amended Privacy Policy. You are encouraged to review this page periodically.

8. Contact Us Regarding Privacy

If you have any questions, concerns or complaints relating to how jdl77 handles your personal information, please contact us through the following channels: